Liberty First Credit Union Arena

What Plays There

Omaha Lancers hockey and Omaha Beef indoor football are the arena's two resident teams. Beyond game nights, the arena books concerts and family shows, and its site also lists a banquet room, weddings, and a community ice rink. Schedules shift, so check the arena's own site for what's actually on the calendar before you make plans.

Tickets and Box Office

Tickets are sold through the arena's own site, and you can pull them up in your account and add them to your phone's wallet for entry. You can also buy in person at the box office, which is open Wednesday through Friday, 10 a.m. to 5 p.m., and closed on major holidays unless there's an event that day. The box office takes cash, Visa, MasterCard, American Express, and Discover, but no Apple Pay, at least not yet.

Skip the resale sites: the arena says it isn't responsible for tickets bought through unauthorized sources or secondary resellers, and it can cancel orders from anyone who blows past a show's published ticket limit. Once you buy, there are no refunds and no exchanges. The one exception: if an event you're going to gets canceled, your refund goes automatically back to the card you paid with, unless you paid cash at the box office, in which case you'll need to go back in person. Convenience and processing fees don't come back either way.

Ticket upgrades are sometimes available, and luxury suites are sold only through the arena's Premium Seating Department, not the regular ticket flow. If you're relying on will call, bring a valid photo ID: tickets are held at the box office during business hours or on event night. For general questions, the box office line is 402-934-6291, but you can't buy tickets over the phone with that number.

Seating and Capacity

The arena holds 1,500 to 4,200 people, and the seating layout is customized for each event, so it changes from show to show. The arena's site doesn't post a seating chart, so if you need exact seat locations, for a group outing or a suite, call the arena at 402-934-9966. Club seats and luxury suites are there for anyone who wants a step up from general seating.

Wheelchair-accessible seating is available at every price level, and you can buy one companion ticket alongside each accessible ticket. Wheelchair seating is only in Row N of sections 102, 106, 112, and 116, and both wheelchair and mobility-impaired seats (aisle seats with a movable armrest) are limited and first come, first served. For accessible seating, call the box office at 402-934-6291 before you buy.

Getting There and Parking

The arena is at 7300 Q St., Ralston, Nebraska 68127. Coming from I-80, take the 72nd Street exit and head south on 72nd to Q Street. If you need accessible drop-off, there's a curb cutout on the southeast side of the building, and at some events Ralston police direct traffic to and from the arena.

Parking Options and Costs

Parking is free, with more than 1,200 spots surrounding the building. For certain events, there's additional free parking at WarHorse Casino, 6303 Q St. in Omaha, with a complimentary shuttle to the arena; the arena emails ticket holders and posts on its social accounts when the shuttle is running. Lyft is the arena's official rideshare partner, and if you're new to Lyft, the code LIBERTYFIRST takes 50% off your first two rides, up to $10 a ride.

Venue Policies

Clear Bag Policy

One bag per ticket holder, and it has to be a clear plastic bag no bigger than 12 inches tall by 12 inches long by 6 inches wide, a one-gallon clear zip-top bag, or a small clutch no bigger than 4.5 by 6.5 inches, which doesn't have to be clear. Bags are still subject to search, and the arena has no storage for a bag that doesn't fit the rule, so sort it out before you leave the house. Medically necessary items are the one exception, and they still go through inspection.

Prohibited Items

The arena's list of what to leave at home:

• Outside food or drink, and alcohol
• Drugs or illegal substances
• Animals, other than service animals
• Balloons
• Any beverage container besides one clear, empty, disposable water bottle per person
• Cameras with detachable lenses, tripods, selfie sticks, and GoPros
• Audio and video recording devices
• Chairs, stools, or other seating devices, except for medical use
• Hoverboards, Heelys, skateboards, and rollerblades
• Inflatables (footballs at Beef games are the one exception)
• Noisemakers like bells, whistles, and air horns, with exceptions at certain events
• Weapons or anything that looks like one
• Umbrellas and strollers
• Tablets, computers, and large electronics, though small iPads and e-readers are allowed at sporting events
• Remote-controlled devices and drones
• Sealed packages of any kind
• Signs or banners on sticks or poles
• Tasers, laser pointers, and glow sticks

Cameras, Recording, and Phones

Camera rules shift by event: for some shows, artists or leagues ban small point-and-shoot cameras, so check the event page before you pack one. Audio recorders, video recorders, and digital cameras with video capability are barred at every event, no exceptions. Phones are fine as long as you're not keeping the people around you from enjoying the event.

Re-Entry and Smoking

Once you're through security, that's it for the night: there's no re-entry. Smoking, including e-cigarettes, isn't allowed anywhere in the arena or on the concourse; that's a Ralston city ordinance, not just house rules. There's a designated outdoor smoking area if you need one.

Tickets for Kids

Most events don't require a ticket for kids under two, unless you want them to have their own seat, in which case they need their own ticket. A handful of shows aimed at very young kids require a ticket starting at age one. That ticket rule is the only age rule the arena posts, and its FAQ says to call the box office at 402-934-6291 about a specific event.

Accessibility Services

The Guest Services Desk sits on the concourse, right by Maria's concession stand, if you need help once you're inside. Free listening devices are available at the box office with a valid ID. For anything this guide doesn't cover, call 402-934-9966.

Food, Drinks, and Amenities

The concourse stands include Rivalry Pizza, Ralston Smokehouse, Maria's Mexican Restaurant, and Rush Grab and Go, plus specialty beer kiosks, a seltzer corner, and a club lounge, though not every stand opens for every event. The specialty kiosks pour local craft beer. Catering is available for private events, with menus on request. The Guest Services desk is right next to the Maria's stand.

Where to Eat and Drink Nearby

Maria's Mexican Restaurant, at 7630 Burlington St. in Ralston, has been serving puffy tacos since 1976; it's open Tuesday through Thursday from 4:30 to 9 p.m., Friday from 11 a.m. to 9 p.m., and Saturday from 4:30 to 9 p.m. Over at WarHorse Casino, 6303 Q St. in Omaha, Nebraska Ale Haus serves locally inspired dishes and a rotating lineup of Nebraska-brewed beer Sunday through Thursday from 11 a.m. to 10 p.m. and Friday and Saturday from 11 a.m. to midnight, with the bar itself open daily until 2 a.m.; you have to be 21 or older to get in. Trifecta Food Hall, also at WarHorse, is open 24/7 with five different food concepts under one roof, and it's 21 and up as well.

Our pick: Maria's Mexican Restaurant. It's been making puffy tacos in Ralston since 1976, it's open for dinner until 9 p.m. Tuesday through Saturday, and it runs one of the arena's concession stands too, though not every stand opens for every event.

Tips for a First Visit

Bring a clear bag (or a small clutch) or don't bring one at all: there's no storage for the wrong bag. Buy your tickets straight from the arena's site or in person at the box office (Wednesday through Friday, 10 a.m. to 5 p.m.) rather than a reseller. Park free, and watch the arena's emails and social accounts, which announce when the free overflow shuttle is running. If you're planning to eat at WarHorse Casino before or after, remember you need to be 21 to walk in the door.

Grab your tickets, keep your bag clear, and go cheer on the home team.